You can approve the two-factor authentication login request or deny the login request without ever touching your phone. That means you’ll also feel a tap whenever a login request is sent via Duo Mobile, letting you quickly log in or deny the request. Apple Watch’s Taptic Engine is a linear actuator inside the device that produces haptic feedback, meaning it literally taps you on the wrist whenever you receive an alert or notification. When you receive a two-factor push notification, you'll also see the notification on your paired Apple Watch if your phone is locked. Open the Watch app on your phone, tap 'My Watch', and scroll down then tap the entry for Duo. You'll need to enable Apple Watch notifications for Duo Mobile. The app version will be displayed in the bottom left corner. To see which version of Duo Mobile is installed on your device, open Duo Mobile and tap the menu icon. Duo Mobile is supported on iOS devices on iOS 14.5 or newer, and Android Devices on Android OS 10.0 or newer.Apple Watch support requires Duo Mobile 3.8 or later.What devices are supported by Universal Prompt?.There are no changes to the ‘remember me’ feature.How does remember me feature work on Universal Prompt?.Please see the guide published by Duo here:.Yes, this update will affect all services at USC that are utilizing Duo as a multi-factor authentication method.All of the previous methods used by Traditional Prompt are supported by Universal Prompt including Hardware tokens, security keys, SMS messages, Phone calls, and passcodes from the Duo Mobile app.What Authentication methods are supported by Universal Prompt?.For any issues logging in with the Duo Universal Prompt, please reach out to the Customer Support Center (CSC) by sending an email to or calling +1-21.What if I have issues with Universal Prompt?.Yes, this update will override the old Duo prompt, in essence replacing it across USC.Will I still be able to access everything that the old Duo prompt protected?.Subsequent logins from that browser will remember your selection.

You can then change which method to use with the “Other options” link on the Universal Prompt page. DUO will automatically select the most secure method available for your account. The way device selection is done has changed with the Universal Prompt.Why can I not set a ‘Default’ option for Duo Universal Prompt.The new prompt will be available starting January 24 th, 2024.When should I expect to see the new Duo Universal Prompt.If you have questions, please contact the ITS Customer Support Center at Frequently Asked Questions Duo Alternative Authenticators For More Information If you need to use another authentication method than your automated preference, you may click on the ‘Other options’ link to find the other methods you have verified for use on your account. If you do not have a platform authenticator or roaming authenticator available, but you do have a phone or tablet with Duo Mobile activated, Universal Prompt will automatically send you a Duo Push the first time you log in to that application. The next most secure Duo method is using Duo Mobile to approve push notifications. Duo Universal Promptĭuo considers platform authenticators and roaming authenticators to be the most secure authentication methods, so if you have set up either of these methods and the application allows their use, you will automatically be prompted to use your platform authenticator (like Touch ID) or roaming authenticator (like security key) the first time you log into that application. The first time you log in to an application with Duo using the Universal Prompt, Duo chooses one of your configured login options automatically, selecting the most-secure method from the ones you have available. Please visit this link for more information.Īfter completing Duo enrollment for your NetID, you will see the Duo prompt the next time you perform a browser-based login to a web service or application protected with Duo. Staff, Faculty, Affiliates, and Student Workers will be required to use Duo Verified Push.This Universal Prompt will affect students using SSO to log in.Upon subsequent logins, you’ll always be prompted for your last-used authentication method and can no longer set a default method. Upon your first login Duo will pick up the most secure previous login method.You’ll still be able to receive a Duo push and do anything the current version does, like Duo Push on the app, call and text via carrier, and security keys via browser. The core functionality of Duo Mobile isn’t changing.Duo will look slightly different and with an updated URL, but everything will work much the same as now. Starting January 24, 2024, the Duo login experience will take on a new look and feel. We are excited to launch a new USC Single Sign-on feature that better streamlines and secures your login.

Duo push notification